1.For Chinese speaker  2. For English speaker

 

 1. For Chinese speaker  

 发现疑似症状该如何做?」

如果发现自己有发热、咳嗽、胸等疑似症,非急情下,建不要直接去急室,避免增加接病人的可能性,避免其他人受到感染或暴露。可以先打电话联系自己校的Health Center、附近的Urgent Care Center,或所在州的公共生部或致电医求建了解目前的情况来进一步判是否需要前往院就,或接受COVID-19检测安排。 最下方大家列出部分州公共生部以及中国领馆联系方式,大家保存好信息,必要时联系求助。 

如果出39.5或以上的高、呼吸困重情请尽快前往急室。

 

 核酸检测是否免?」

目前止,如有疑似症,在CDC以及指定的实验/学实验室等公共健康机构进行核酸检测),包括一些私人实验室公司均可以做核酸检测核酸检测本身是免的,由政府全部承担。但病人不能直接通过实验室接受检测,需要通过医疗所的判认为你需要接受检测的情下,才本送去相关实验检测

 

 迪安保如何报销

1. Blue & Blue+ / Green & Green+系列保险计划

购买Blue系列、Green系列,且投保时间(含保)月的投保客,新冠病毒的诊断测试COVID-19 diagnostic testing程中所生的用,迪安免除所有分摊费用,包括自付copays)和deductible(免赔额)。 即使WHO新冠病毒疫情定义为pandemic(大流行病),响你的保险赔付,新冠病毒的治疗费用依然按照定正常报销,包括门诊、急、救护车等一些列医疗务项目,细节请参考自己的款中SCHEDULE OF BENEFITS 投保未请联系客服助。 

本地流感疫情也比较严重,建大家积极流感疫苗,使用Blue系列和Green Plus的同student health center网络内医疗可以100%报销流感疫苗。

  

2. White / Brown / OPT系列保险计划 

由于311日世界组织已宣布此次新冠病毒疫情定义为大流行病(Pandemic),White/ Brown/ OPT保险计划虽然包含pandemic免责事项,但如果您的保险计划在3月11日之前已经生效,那么我公司将正常赔付新冠肺炎相关费用。3月11日之后生效的客户,请联系客服获得相应的解决方案。

 

3. Purple/ Pink/ Yellow J1签证险计划

购买J1 Plan(Purple/ Pink/ Yellow)的客户并受到影,如果被确感染新冠病毒,依然按照定正常报销新冠肺炎的治疗费用,包括门诊、急、救护车等一些列医疗务项目,细节请参考自己的款中SCHEDULE OF BENEFITS 

 

前已经购买了迪安Purple/ Pink/ Yellow J1 Plan访问学者用,如果因疫情无法按计划赴美访学请联系客服申退保,迪安额为学理退款,不会产生任何手续费

------------------------------------------------

「美各州新冠病毒求助热线

*纽约州新冠病毒信息电话888-364-3065
站:https://www.health.ny.gov/diseases/communicable/coronavirus/
*
加州新冠病毒信息电话916-328-3605
*
麻州新冠病毒信息电话617-983-6800
站:www.mass.gov/2019coronavirus
波士居民可以打市府热线311告病情或医疗救助。
*德州新冠病毒信息电话 877-570-9779
站:https://www.dshs.state.tx.us/coronavirus/
休斯来袭新冠病毒呼叫中心:致832-393-4220
*
伊利伊州新冠病毒信息电话800-889-3931
站: www.dph.illinois.gov/
*
州新冠病毒信息电话800-525-012
站: https://www.doh.wa.gov/emergencies/coronavirus
西雅&王郡求助电话206-477-3977
*
西州新冠病毒信息电话800-222-1222
站:https://www.nj.gov/health/
*
州新冠病毒信息电话866-779-6121
站:www.floridahealth.gov/diseases-and-conditions/COVID-19  
*
利桑那州站:https://www.azdhs.gov/
*
站:https://phpa.health.maryland.gov/
*
站:https://dph.georgia.gov/novelcoronavirus

*吉尼州新冠病例信息址:http://www.vdh.virginia.gov/surveillance-and-investigation/novel-coronavirus/ 

各郡医疗求助电话 http://www.vdh.virginia.gov/health-department-locator/
*
新冠病例信息 https://coronavirus.dc.gov/page/coronavirus-data

 

 如果被确了或者需要急求助,如何跟取得系?」

根据国驻纽约总领馆关领区疫情防范及安全提醒,留被确或列入疑似,或者需要其他助,时与领馆取得系或向外交部事保护与中心告。

驻纽约总领馆领212-6953-125

洛杉矶总领馆+1-213-807-8052

外交部全球事保护与24时应热线+86-10-12308+86-10-5991 3991

 

 系客服注疫情」

新冠病毒相关问题搜索迪安国际众号 dianguojibaoxian 或直接下方二维码联系客服, 们将官方公众号发布最新疫情消息和福利更新信息。

 

 

 

 

 

2. For English speaker

 

"What to do if you find a suspected symptom?"

 

If you find yourself having suspected symptoms such as fever, cough, or chest tightness, in non-emergency situations, it is recommended that you do not directly go to the emergency room to avoid increasing the possibility of contacting a confirmed patient and to prevent others from being infected or exposed. You can call your school's Health Center, nearby Urgent Care Center, or the state's public health department or call a doctor's clinic for advice. The doctor will know your current situation to further determine whether you need to go to the hospital for treatment or receive a COVID -19 Testing Arrangement. Please keep the information and contact for help if necessary.

 

If you have a severe fever of 39.5 or above and difficulty breathing, please go to the emergency room as soon as possible.

 

 

"Is nucleic acid testing free?"

So far, if there are suspected symptoms, nucleic acid testing is performed in CDC and designated national laboratories / national university laboratories and other public health institutions), including private laboratory companies such as Quest Diagnostics, and nucleic acid testing itself. It's free and will be borne entirely by the government. However, patients cannot be tested directly in the laboratory. They need to pass the judgment of medical institutions or doctors' clinics. They only send samples to the relevant laboratory for testing if they think you need to be tested.

 

1. Blue and Blue+/Green and Green+ Plan

For Insured customers who purchase Blue Plan and Green Plan, and the insurance period (including renewal) has expired for six months, DIAN will waive all apportioned expenses incurred during the COVID-19 diagnostic testing. Includes copays and deductible. Even if WHO defines the pandemic virus epidemic as pandemic, this will not affect your insurance benefits. The treatment costs of the pandemic virus will still be reimbursed in accordance with the provisions, including outpatient, emergency, ambulance, prescription drugs and other medical For service items and payment details, please refer to SCHEDULE OF BENEFITS in your own terms. If your insurance is less than six months old, please contact customer service for assistance.

 

US local flu epidemic is also relatively serious, we suggest that everyone should be actively influenza vaccination, using the Blue and Green Plus Plan can go to school Student Health Center or Medical Institution within the network can be 100% reimbursed flu vaccine.

 

 2. White / Brown / OPT Plans

As the World Health Organization announced on March 11 that the COVID-19 epidemic was defined as a pandemic, the scope of benefits will change as follows.

The White/Brown/OPT Plan covers pandemic, however it depends on when your policy start. If your White/Brown/OPT Plan takes effect before March 11, it will be paid normally according to common diseases according to terms; if it takes effect on or after March 11, it will be included in the exemption and cannot be reimbursed COVID-19 related costs.

 

3. Purple / Pink / Yellow J1 Visa Plan

Customers who purchase the J1 Plan (Purple / Pink / Yellow) will not be affected. If they are diagnosed with the COVID-19, they will still be reimbursed for the treatment costs of COVID-19, including outpatient, emergency, ambulance, prescription drugs, etc. For medical services, please refer to SCHEDULE OF BENEFITS in your terms for details.

Visiting scholar users who have purchased DIAN Purple / Pink / Yellow J1 Plan before going abroad. If you cannot visit the United States as planned due to the pandemic situation, please contact customer service(dian@dianins.com /+1-888-298-69810) to apply for refund. DIAN will refund premium in full.

 

"COVID-19 Helplines and Websites "

New York State COVID-19 Information Phone: 888-364-3065
Website: https://www.health.ny.gov/ Diseases / Communicable / coronavirus /
California COVID-19 Information Phone: 916-328-3605
Massachusetts COVID-19 Information Tel: 617-983-6800
Website: www.mass.gov/ 2019coronavirus
Boston residents can call the city hotline 311 to report illness or seek medical assistance.
Texas, COVID-19 Information Phone: 877-570-9779
Website: HTTPS:. //Www.dshs.state.tx US / coronavirus /
Houston COVID-19 can be struck new call center: call 832-393-4220
Illinois COVID-19 Information Phone: 800-889-3931
Website:  www.dph.illinois.gov/
Washington State COVID-19 Information Phone: 800-525-012
Website:  https://www.doh.wa.gov/emergencies / coronavirus
Seattle & Kings County Helpline: 206-477-3977
* COVID-19 Information Phone: 800-222-1222
Website: https://www.nj.gov/health/
Florida COVID-19 Information Phone: 866-779-6121
website: www.floridahealth.gov/ Diseases-and-Conditions / COVID- 19  
Arizona website: HTTPS:. //www.azdhs GOV /
Maryland website: https://phpa.health. maryland.gov/
Georgia website: https: //dph.georgia. gov / novelcoronavirus

Virginia COVID-19 Case Information URL: http: //www.vdh. Virginia.gov/surveillance-and- investigation / novel- coronavirus / 

Counties Health Department calls  HTTP: //www.vdh. Virginia.gov/health- Department-Locator /
Washington, DC, COVID-19 case information website  HTTPS: // coronavirus.dc.gov/page/ coronavirus-the Data

 

 

"How can I contact the consulate if I have been diagnosed or need urgent help?"

According to the "Chinese National Consulate in New York's Reminder on Epidemic Prevention and Safety for Overseas Students in Consular Areas", overseas students have been diagnosed or suspected, or need other consular assistance, please contact the consulate in time or contact the Ministry of Foreign Affairs for consular protection and services. Center report.

Consulate General in New York : 212-6953-125

Consulate General in Los Angeles : + 1-213-807-8052

24-hour emergency hotline for global consular protection and services of the Ministry of Foreign Affairs: + 86-10- 12308 or + 86-10-5991 3991

 

"Contact DIAN Customer Service"

dian@dianins.com

+1-888-298-6981