If the name / certificate number of your plan is:
Student Secure / SS********
Download the Visa Letter：
- Click into the Student Zone, fill in your ID number and date of birth to enter in your Student Zone, and then click into the “Extend Coverage” and enter in Extension Page.
- Choose a method of payment from single payment and monthly payment. If you choose the single payment, you will only be charged a $5 fee once. If you choose the monthly payment, you will be charged a $5 fee in each month.
- Choose a new termination date. You can extend your plan to a maximum of 364 days. But when enrolling your plan in a full year, you can renew it up to a maximum of 4 years continuously.
- Check the date and the premium, and click “Proceed to the Payment Screen”, fill in the Billing Information, and then click on the “Extend My Coverage” to complete your request.
Before the expiration date of your plan, we will receive you an emails to remind you extend the plan. After your extension, your ID Card and Visa Letter will be updated automatically in Student Zone, you can download the new ID Card online.
If your plan has passed the termination date, you can’t apply for an extension. If you have enrolled the plan continuously for 4 years, you can’t apply for an extension, but can apply for a new one again.