Non-US Citizens and Non US green card holders may purchase the Dian insurance. The eligibility for purchase is different. Please check plan's brochure to determine if you are eligible for purchase or contact Dian customer service.
Click plan's online buying or individual buying or group buying. We only offer online purchase.
You can use any debit card or credit card that has Visa, Master, American Express or Discovery's logo on it.
After completing the payment, you will get a confirmation email immediately. Click the link in email, you can download your electronic ID card and Fulfillment you need.
You should check with the reasons for a declined payment below:
In non-emergency situations, we recommend you search a nearest preferred hospital in PPO network. You need to call the hospital to make an appointment. When you visit you need to show your ID card and tell them your network (First Health network or Aetna Network). If you want to get more information of your PPO Network, please see our website – customer service – find doctor or hospital.
You can update the insured name, address, gender, telephone, E-mail address, mailing address etc by sending email to the relevant policy department. Please see the customer service part in our website.
You can choose an effective date freely, but not earlier than the date you purchase the plan. If your school or organization doesn't request a specific coverage date, J1 visa holders may choose the date showing in the DS2019 form. F1 international students may choose the date according to the date of SHIP insurance Plan provided by your school. B2 visa holders may choose to take effect on the day you go abroad.
If the plan is expired, you can not extend it. But you can purchase a new plan.
It can't be changed, but you can buy a new one when current plan has expired.